RetailInvestorsNew markets

Retail integration platform Patchworks doubled annual recurring revenue in the last 12 months.

The eCommerce integration specialist had its most successful year to date, with an estimated £1.5 billion worth of orders being processed through the platform between July 2021 and June 2022. It saw a 51% increase in clients.

The Nottingham firm has received a further £1.5 million in funding from growth equity specialists Gresham House Ventures. The latest round follows an initial investment of £3.3m in August last year. 

Patchworks plans to utilise the new funds to continue its expansion into Europe.

Patchworks connects key eCommerce systems, including storefronts such as Shopify and BigCommerce, ERPs, CRMs, and fulfilment solutions, allowing retailers to simplify the integration of their technology stack.

Founded in 2014, it now boasts more than 200 eCommerce customers. Over the past year, Patchworks has partnered with a wide range of innovative brands looking to create friction-free customer journeys, such as ABYL, Gym+Coffee and Trinny London. They join its existing portfolio of brands such as Huel, Gymshark, Lounge Underwear, Castore, Cox & Cox and Simba Sleep.

Patchworks has empowered many of its clients’ impressive growth since inception, with a platform capable of bulk processing power. Throughout the last year clients processed nearly 200 million transactions, around six a second, or 372 a minute.

I tied my identity into my startup – then it disappeared

James Pennington, chief financial officer at Patchworks, said: “The switch to online has been a real catalyst for our growth. As we head into more challenging financial times, the need to operate more efficiently by optimising existing technology stacks will be more important than ever. 

“The importance of being able to integrate these stacks quickly and efficiently, and use the data they provide to make business critical decisions accurately will be paramount.

“We are delighted with what we’ve achieved over the last year and with the latest investment from Gresham House Ventures, accelerating our market growth will be a big focus for us over the next year.”

Patchworks has launched three innovative products in the last 12 months, including Patchworks Platform (iPaaS), Patchworks BI and Stockr. The investment has also enabled the business to increase its headcount by 53%. Key hires include Pennington, chief revenue officer Eduardo Silva and chief product officer Conor Barr.

Boldness, resilience & scalability – the key to business success